Contact Info

Our Programs

[ basic ]

GenCare Patching

Proactive maintenance
Basic protections against ransomware
Prevents unnecessary downtime
[ intermediate ]

GenCare Plus

Includes everything in
GenCare Patching
Unlimited help desk support
Onsite support
Available Monday-Friday
6am-6pm PT
[ advanced ]

GenCare Total

Includes everything in
GenCare Plus
24x7 Support
Proactive server and firewall monitoring
[ highlights ]

GenCare Support Program

  • Average 15-minute response time
  • Remote and onsite
  • Local support staff in L.A.
  • Support staff isn’t just support, they’re also our owners
  • All-in-one IT – Includes all the software and hardware you need for day-to-day operations, plus partnerships to take care of anything that plugs into a wall
[ our support techs and engineers ]

Meet Our Support Leadership

Click on leadership headshots below to view customer comments.

Jeff Baker
[ Vice President & Co-Owner ]
Charles Chiu
[ Director Of Technical Services ]
[ our charitable donations ]

Our Customers Help Us

For each review we receive, we make a charitable donation. Below are just some of the charities we’ve donated to since we started collecting reviews in 2019:

  • Harbor Interfaith Services, Centro Legal de la Raza
  • A Kid Again
  • Catholic Charities of Los Angeles
  • A Chance in Life
  • KCRW Foundation
  • Breast Cancer Research Foundation
  • Union Rescue Mission
  • LA Food Bank, Equal Justice Initiative

Ensure your business is ready for anything

Learn how GenCare can support your business and help you out of challenging IT binds.