Cash-Back Guarantee
Your current IT support company is failing, and you need to switch.Â
When you switch to GenCare, we guarantee your satisfaction.Â
If you’re not happy in your first 3 months, we’ll give you all of your money back, and then some.
That’s our 111% money-back guarantee.Â
When you switch to GenCare for IT MSP service, you get:
Guaranteeing satisfaction is risky. Meet the team taking on your risk, with no asterisk.
We developed this guarantee with our clients’ interests in mind.
This is what they said after their first 3 months
We’re ready for your BIG CHALLENGES…
Securing DoD subs to NIST, ISO, and CMMC standards
Making room in Azure for your 15-year-old custom-built application
Mergers and Acquisitions: consolidating files, email, servers, & phones
…and your small ones:
email spams and scams
password problems
printing pitfalls
Didn’t think so.
If you’ve been considering MSP services for the first time, the monthly fees can seem daunting.
Maybe you’ve been getting your support “for free” from your office manager, or on the cheap from that one-man ‘team’ who is spread thin.
If that approach is no longer “free” or “cheap” to you anymore, we’ll make it simple.
One monthly number, and one onboarding fee. Get your numbers now:
By email or phone
15 minutes
Are you serious about getting fast support and resolving your issues faster than your current MSP? We can work with you. Our busiest deadline-driven customers are the ones that stick with us the longest. 1/3rd of our reviews on Clutch highlight fast response as their #1 reason for choosing GenCare. The other 2/3rds talk about the things we achieve once we’ve shown up.
The better question is where aren’t we? Our engineers live at the red pins, and our HQ is noted in blue. Since you want to know how quickly we’ll get there, typical weekday traffic is shown.
If you have 50-300 employees in LA, we have the expertise, tools, and reliable technologies you’ll need now and in the next 5 years to work where, when, and how you decide.
We drank the kool-aid; we’re 100%-in on Microsoft. We have been since the Gates era. Windows PCs, Windows Servers, Office365, Azure, Intune, & Defender – that’s our stack
Yes. We’ll create an account, configure their computer to your documented security standard, preinstall all your software, and either ship or deliver onsite in LA.
Yes. We remove that user’s license, forward their email, and wipe their devices.
Yes, just like your current MSP.
Thanks to our insurance company, we won’t work on ladders, in attics, or move your furniture.
Yes. The most common are PCs, monitors, docking stations, firewalls, & printers. We rarely sell servers. It takes us 1-2 business days to provide units in stock, or 3x that long for special orders with limited stock. Pricing is competitive with CDW.
Nope, just 3 months. And that initial term is 111% guaranteed if you have us onsite for an assessment during the sales process.
Are you dissatisfied for any reason during your first three months with us? Well, we promised you wouldn’t be. So we’ll take everything you’ve spent on our services in that 3 month window and hand it back to you, plus that 11% kicker. But this guarantee requires an onsite visit. You can schedule one right here, or call 818.249.1963.
Just our guarantee for businesses in L.A. with 50-300 employees using:
When you sign up, you’ll have
90 days to keep us or keep your money
(plus an extra 11%).