Below is the official announcement that Skype for Business will be “retired” in July of 2021. The newer and more feature rich Teams is replacing Skype for Business. Skype (the free consumer app) will not be affected by this announcement.
At General Networks we have migrated ourselves and many customers to Teams and the transition is pretty straight forward. Because Teams is a different interface to the same (mostly) features, some user training is required. We have conducted many user training sessions for our clients and the Skype features take just a few minutes to go over. Most of the training ends up focusing on the new features of Teams.
So what’s still missing from Teams that Skype for Business has?
1) Skype has support for multiple windows and Teams operates in a single window. There are workarounds but sometimes multiple windows are really what’s needed.
2) Skype for Business can message with the consumer Skype. Teams can not yet.
There are other minor things (mostly in the administration of Teams) but those are convenience issues not functional issues. Microsoft says they are working on solving both the the above issues. Teams, having so many features, has more “bugs” then the older Skype for Business. We will update this blog with more information as it becomes available.
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