Our Proven Process

"GenCare's professionalism and clear communication stood out. They offered impressive suggestions and a much lower bid because they were able to reuse our equipment instead of recommending new equipment. I couldn’t have asked for a better organization. I’m relatively new to this and have limited experience working with other vendors. Any communication with GenCare was superb. They were easily accessible and prompt to respond. Their sales consultant followed up multiple times to make sure we were on task. They delivered everything we asked for."

"GenCare has been our primary IT provider for over ten years. They helped us identify problems that we didn’t realize we had, and they resolved them very efficiently. They were extremely cooperative and stayed on schedule and budget. I can’t say enough good things about their work. Their project management was outstanding. In terms of scheduling and communication, they were better than any service provider I’ve worked with. They were well-prepared for our weekly status meetings over the phone, and they always sent summaries after the meeting."

"GenCare always delivers on what they promise. On one occasion, we had ordered a server which turned out to not be the right fit for us. Their team got the whole server swapped out by Hewlett-Packard for us. The systems they have installed or provided for us have been running faithfully for many years. They’re rock solid. Everything they have built for us has worked very well. They have fine project management and show up on time and get things done."