Escape Your MSP

IT Services
& IT Support

For California Businesses

GenCare provides IT services with no financial risk, 111% Cash-Back Guarantee, and expert support, ensuring seamless transitions and lasting partnerships for your business.

Your EXPERT, EMPLOYEE-OWNED IT SUPPORT Department

Todd Withers

President

Veronica Place

Sales Account Manager

Herb Meyerowitz
Sr. Director of Technical Services

Nick Wilsey

Sales Account Manager

John D

Onsite Tech

Charles Chiu

Director of Technical Services

Alisa Hovakimyan

Accounting Manager

Jeff Baker

Sales VP

Oscar Martinez

Senior Systems Engineer

Jimmy Cheng

Senior Systems Engineer

Mauricio Vazquez

Sales Account Manager

Why Businesses Work with GenCare

111% Satisfaction Guarantee

We stand behind our IT services with a 111% money-back guarantee, ensuring zero financial risk.

Employee-Owned, Client-Focused

Our dedicated IT team prioritizes long-term partnerships, delivering personalized IT services tailored to your needs.

Seamless, No-Overlap Transitions

Switching IT providers is hassle-free with our structured process, ensuring no overlap in MSP billing.

Committed to Strong Partnerships

We build lasting relationships through reliable IT services, ensuring your business always has a trusted technology partner.

Are You Struggling With IT Services That Don’t Prioritize Your Business Needs?

If You're Fed Up with IT (and IT Companies),

We Understand Why

Technology should support your success, not slow you down. If constant IT issues, unresponsive support, or outdated systems are holding you back, it’s time for a change. You need an IT partner that understands your business and delivers proactive solutions.

Jeff Baker

Vice President

Why Settle for IT Services That Ignore Your Challenges and Leave You Frustrated?

Your business deserves IT services that prioritize partnership, responsiveness, and long-term success. If you're tired of waiting for support, dealing with unexpected downtime, or struggling with unreliable providers, GenCare offers a seamless, risk-free transition backed by our 111% satisfaction guarantee and a team committed to your success.

Take control of your IT with a trusted partner who guarantees results. Schedule a 30-minute call today and discover how our no-risk IT services can transform your business.

Satisfied Customers

Schedule an Appointment Today

Client Success Stories

What We Do

Managed IT Services

Gain reliable, proactive IT support that keeps your business running smoothly and efficiently.

Cybersecurity Solutions

Protect your business with advanced security solutions that defend against evolving cyber threats and risks.

Disaster Recovery Planning

Ensure business continuity with recovery strategies that minimize downtime and protect critical data.

VoIP Phone Systems

Improve communication with scalable VoIP solutions offering clear calls and seamless business tool integration.

Azure Cloud Solutions

Enhance flexibility and security with Azure cloud services designed for performance and scalability.

Microsoft 365 Support

Boost productivity with expert Microsoft 365 support, ensuring seamless integration and collaboration.

What Clients Say About Us

Peace of Mind at an Affordable Flat Monthly Fee

Great instructions over the phone! Thank you GenCare for great service and getting my computer working again!

John Gracey

MARIA GONZALEZ

California

A Trustworthy, Transparent Partner

Johnny helped me after hours deal with what I thought was an emergency as I thought my computer was hacked. turns out it wasn't and all files were safe, but his attention to detail and compassion for my situation was appreciated. thank you johnny for making sure all is ok with my files!!

Kevin Truan

DAPHNA GERENDASH

California

One of the Best Companies Around

He was extremely helpful and gave me additional advice to change all of my passcodes and a great website to help with that - love your company btw

John Gracey

JOANNE LALONE

California

The More You Know...

Stay informed with expert insights on IT services, cybersecurity, cloud solutions, and business technology trends. Our blog helps you navigate challenges, optimize efficiency, and strengthen your IT partnership with proactive strategies and real-world solutions.

AI can expose confidential data to the internet.

AI can expose confidential data to the internet. Get ready to protect your essential information.

November 26, 20232 min read

AI tools are available.  What do you need to do to prepare your organization for staying safe:

Train employees in AI security: Employees should have training in the importance of AI security and how to identify and respond to potential security threats.

Understand the risks: AI has the potential to revolutionize the way businesses operate, but it also comes with risks. The major data privacy risk areas and problems related to AI include reidentification and deanonymization, discrimination, unfairness, inaccuracies and bias, opacity and secrecy of profiling, and data exploitation. It is important to be aware of these risks and take steps to mitigate them.  Be sure you know what tools are allowed to access the

Build privacy protection into systems: One of the most important steps you can take to protect your business data is to build privacy protection into your AI systems from the outset. This means ensuring that data protection is a core part of your system design and that you are using privacy-preserving techniques such as differential privacy.

Conduct a Data Protection Impact Assessment (DPIA): Anyone processing personal data has a duty to assess the impact of their processing activities on the privacy of individuals. A DPIA is a tool that can help you identify and minimize the data protection risks of your AI system.

Establish appropriate security policies: Security policies should be established to ensure that AI systems are secure, and that data is protected. This includes policies around access control, data retention, and data sharing.

Stay up to date with the latest developments: AI is a rapidly evolving field, and it is important to stay up to date with the latest developments in AI security. This includes keeping up with the latest research, attending conferences and workshops, and engaging with other professionals in the field.

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Frequently Asked Questions

How do we get support?

By email or phone

How quickly do you respond?

15 minutes

Oh yeah, can you prove it?

Are you serious about getting fast support and resolving your issues faster than your current MSP?  We can work with you.  Our busiest deadline-driven customers are the ones that stick with us the longest. 1/3rd of our reviews on Clutch highlight fast response as their #1 reason for choosing GenCare.  The other 2/3rds talk about the things we achieve once we’ve shown up.

Will you come onsite?

Yes. 7.1% of our support tickets were closed onsite last year.  Every contract includes onsite support in LA.

What’s off the table completely?

Thanks to our insurance company, we won’t work on ladders, in attics, or move your furniture.

Experience IT Services Built on Partnership and Trust

GenCare is more than an IT provider—we're your dedicated partner, committed to your success. With our employee-owned team, proactive support, and 111% satisfaction guarantee, your business receives IT services designed for long-term stability and growth.

Call (855) 525-3885 today or fill out the form below to schedule your appointment and experience a real partnership in IT.