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GenCare provides IT services with no financial risk, 111% Cash-Back Guarantee, and expert support, ensuring seamless transitions and lasting partnerships for your business.

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Todd Withers

President

Veronica Place

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Sr. Director of Technical Services

Nick Wilsey

Sales Account Manager

John D

Onsite Tech

Charles Chiu

Director of Technical Services

Alisa Hovakimyan

Accounting Manager

Jeff Baker

Sales VP

Oscar Martinez

Senior Systems Engineer

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Senior Systems Engineer

Mauricio Vazquez

Sales Account Manager

Why Businesses Work with GenCare

111% Satisfaction Guarantee

We stand behind our IT services with a 111% money-back guarantee, ensuring zero financial risk.

Employee-Owned, Client-Focused

Our dedicated IT team prioritizes long-term partnerships, delivering personalized IT services tailored to your needs.

Seamless, No-Overlap Transitions

Switching IT providers is hassle-free with our structured process, ensuring no overlap in MSP billing.

Committed to Strong Partnerships

We build lasting relationships through reliable IT services, ensuring your business always has a trusted technology partner.

Are You Struggling With IT Services That Don’t Prioritize Your Business Needs?

If You're Fed Up with IT (and IT Companies),

We Understand Why

Technology should support your success, not slow you down. If constant IT issues, unresponsive support, or outdated systems are holding you back, it’s time for a change. You need an IT partner that understands your business and delivers proactive solutions.

Jeff Baker

Vice President

Why Settle for IT Services That Ignore Your Challenges and Leave You Frustrated?

Your business deserves IT services that prioritize partnership, responsiveness, and long-term success. If you're tired of waiting for support, dealing with unexpected downtime, or struggling with unreliable providers, GenCare offers a seamless, risk-free transition backed by our 111% satisfaction guarantee and a team committed to your success.

Take control of your IT with a trusted partner who guarantees results. Schedule a 30-minute call today and discover how our no-risk IT services can transform your business.

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What We Do

Managed IT Services

Gain reliable, proactive IT support that keeps your business running smoothly and efficiently.

Cybersecurity Solutions

Protect your business with advanced security solutions that defend against evolving cyber threats and risks.

Disaster Recovery Planning

Ensure business continuity with recovery strategies that minimize downtime and protect critical data.

VoIP Phone Systems

Improve communication with scalable VoIP solutions offering clear calls and seamless business tool integration.

Azure Cloud Solutions

Enhance flexibility and security with Azure cloud services designed for performance and scalability.

Microsoft 365 Support

Boost productivity with expert Microsoft 365 support, ensuring seamless integration and collaboration.

What Clients Say About Us

Peace of Mind at an Affordable Flat Monthly Fee

Great instructions over the phone! Thank you GenCare for great service and getting my computer working again!

John Gracey

MARIA GONZALEZ

California

A Trustworthy, Transparent Partner

Johnny helped me after hours deal with what I thought was an emergency as I thought my computer was hacked. turns out it wasn't and all files were safe, but his attention to detail and compassion for my situation was appreciated. thank you johnny for making sure all is ok with my files!!

Kevin Truan

DAPHNA GERENDASH

California

One of the Best Companies Around

He was extremely helpful and gave me additional advice to change all of my passcodes and a great website to help with that - love your company btw

John Gracey

JOANNE LALONE

California

The More You Know...

Stay informed with expert insights on IT services, cybersecurity, cloud solutions, and business technology trends. Our blog helps you navigate challenges, optimize efficiency, and strengthen your IT partnership with proactive strategies and real-world solutions.

Safe at Home: A Simple Guide to Securing Your Financial and Digital Identity

Safe at Home: A Simple Guide to Securing Your Financial and Digital Identity

May 12, 20253 min read

Whether you call them hackers, scammers, or fraudsters, one thing’s for sure: they’re trying to reach you.

They’ll text you. They’ll email you. They might even call pretending to be the IRS or your bank. Some of these attempts are clumsy and obvious. Others are sophisticated, using artificial intelligence or phone number spoofing to trick you.

But here’s the good news: you can stop them.

With just a few one-time steps, you can put up strong defenses around your digital and financial life. These protections are free, take less than an hour to set up, and they could save you from massive financial loss and stress down the road.

Let’s walk through what you can do — and why it matters.

Why Preventive Protection Works

Scammers may steal your information, but stealing your money takes extra steps. If your accounts are locked down, if your credit is frozen, if your phone is filtering out scam calls, you’ve just made those extra steps a lot harder.

Imagine:

  • A hacker has your email password, but can’t get past two-factor authentication.

  • A scammer gets your Social Security number, but your frozen credit file blocks their loan application.

  • A spoofed bank call comes in, and your phone automatically sends it to voicemail.

These are just a few of the real-world protections that can stop fraud in its tracks.

The Four Essential Steps to Stay Safe

Here are the key actions to take now — each is a one-time setup that doesn’t require ongoing maintenance.

1. Learn How Scams Work

Understanding fraud tactics helps you spot them faster. Common scams include:

  • Phishing Emails: Fake messages from banks or companies.

  • Fake IRS Calls: Threats of arrest over unpaid taxes.

  • Tech Support Scams: Calls from “Microsoft” asking for access to your computer.

  • SIM Swap Attacks: Your number gets hijacked to steal your identity.

And that’s just the start. A little knowledge goes a long way.

2. Protect Your Email with Two-Step Verification

Your email is the gateway to your online life. If someone gets in, they can reset your banking, social media, and shopping accounts. Enable two-factor authentication (2FA) so even if they have your password, they can’t get in.

Here’s how to set it up for major email providers:

Choose to get codes via text, app, or authentication software.

3. Freeze Your Credit

Credit monitoring alerts you after fraud happens. A credit freeze stops it from happening in the first place.

Freezing your credit:

  • Does not affect your credit score.

  • Takes about 20 minutes.

  • It can be unfrozen easily when you need to apply for a loan.

Do it with all three credit bureaus:

You’ll need your SSN, address, and a few account details to get started.

4. Block Scam Calls and Texts

If you don’t hear the scam, you won’t fall for it.

iPhone settings:

  • Calls: Settings > Phone > Silence Junk Callers

  • Texts: Settings > Messages > Filter Unknown Senders

Android settings:

  • Calls: Phone app > Settings > Block numbers > Block spam and scam calls

  • Texts: Messages App > Settings > Enable Spam Protection

These filters keep fraudsters from ever reaching you.

What These Protections Look Like in Real Life

Here’s how these steps can make a difference:

What These Protections Look Like in Real Life

Final Thoughts: Start Today

These steps won’t stop every kind of fraud, but they do build a strong first line of defense. The small investment of time today can save you a world of trouble tomorrow.

And remember: these tools are free, simple to set up, and don’t require maintenance. Set them and forget them — and move forward with more peace of mind.

If you're unsure whether these steps are right for your situation, speak with a trusted expert or advisor. GenCare and General Networks Corporation provide this information as a helpful guide, but take no legal responsibility for individual outcomes.

You’ve Got This.

Security doesn’t have to be complicated. With a few smart moves, you can keep the hackers out — and your peace of mind in.


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Frequently Asked Questions

How do we get support?

By email or phone

How quickly do you respond?

15 minutes

Oh yeah, can you prove it?

Are you serious about getting fast support and resolving your issues faster than your current MSP?  We can work with you.  Our busiest deadline-driven customers are the ones that stick with us the longest. 1/3rd of our reviews on Clutch highlight fast response as their #1 reason for choosing GenCare.  The other 2/3rds talk about the things we achieve once we’ve shown up.

Will you come onsite?

Yes. 7.1% of our support tickets were closed onsite last year.  Every contract includes onsite support in LA.

What’s off the table completely?

Thanks to our insurance company, we won’t work on ladders, in attics, or move your furniture.

Experience IT Services Built on Partnership and Trust

GenCare is more than an IT provider—we're your dedicated partner, committed to your success. With our employee-owned team, proactive support, and 111% satisfaction guarantee, your business receives IT services designed for long-term stability and growth.

Call (855) 525-3885 today or fill out the form below to schedule your appointment and experience a real partnership in IT.