I sometimes think hiring a “ready to go” consultant to get started immediately on an important project is a bit like Captain Ahab hunting for Moby Dick; if you actually “catch” a consultant with the right skills, you may end up sorry you did. You’ve found something very powerful and the allure is understandable given […]
There were two big announcements from OpenText in January. CEO Mark Barrenechea announced a subscription pricing model for OpenText EIM products. EIM is a portfolio of products that includes Enterprise Content Management (ECM), Business Process Management (BPM), and Customer Experience Management (CEM). These products now can be purchased in a subscription model for a defined […]
There’s no question that 2014 was a very good year for hackers as there were a number of high profile data breaches, including those in retail, communications, finance, and hospitality. According to a Ponemon Institute survey conducted last year, a successful cybercrime will cost a company on average […]
Let’s say you’ve been tasked with creating user accounts, including distribution lists and aliases, in Microsoft Office 365’s Exchange Online. You may be wondering how to best configure these settings to ensure the CEO is included in all management discussions and the maintenance crew can be contacted at the same email address, even if there […]
A utility company is a combination of many businesses: It is a construction company, an engineering firm, a property manager, a lobbyist, a law firm, a billing service, a marketing and communications business, and an owner/operator of large infrastructure investments all wrapped into one. Sharing information in this environment is a challenge, because most departments […]
Information management delivered via the Cloud, or Software as a Service is a great opportunity for many businesses, regardless of size, industry or location. There are scores of cloud solutions for document management, which have matured a great deal over the past several years; however there are still varying opinions whether public, or even private […]
As we head into 2015, businesses must put an emphasis on IT security. 2014 was dubbed by many experts as the Year of Cyber Threats with notable attacks on Michaels, Home Depot and Target. In total, businesses across all industries reported 42.8 million detected attacks in 2014. This is up by almost a half from […]
Alfresco Software was recently named a winner of the Red Herring Top 100 America, an award that honors the year’s most promising private technology ventures. The company was selected from close to 3,000 tech startups from the United States and Canada. In the past, Red Herring editors were among the first to recognize […]
How can an organization ensure a successful ECM deployment? Earlier this month we discussed what organizations are getting wrong after the implementation occurs; now we thought it would be a good time to answer some common questions you might have about ECM deployments in general. We will talk about why they sometimes go wrong, the […]
If you asked people in the 1950’s to predict how computers would be used in the future, what might have they said? Popular images of the time included robot maids, robot doctors and nurses, personal helicopters that would automatically fly you to your destination, and all-knowing robots that respond and execute our voice commands at […]