Escape Your MSP

IT Services
& IT Support

For California Businesses

GenCare provides IT services with no financial risk, 111% Cash-Back Guarantee, and expert support, ensuring seamless transitions and lasting partnerships for your business.

Your EXPERT, EMPLOYEE-OWNED IT SUPPORT Department

Todd Withers

President

Veronica Place

Sales Account Manager

Herb Meyerowitz
Sr. Director of Technical Services

Nick Wilsey

Sales Account Manager

John D

Onsite Tech

Charles Chiu

Director of Technical Services

Alisa Hovakimyan

Accounting Manager

Jeff Baker

Sales VP

Oscar Martinez

Senior Systems Engineer

Jimmy Cheng

Senior Systems Engineer

Mauricio Vazquez

Sales Account Manager

Why Businesses Work with GenCare

111% Satisfaction Guarantee

We stand behind our IT services with a 111% money-back guarantee, ensuring zero financial risk.

Employee-Owned, Client-Focused

Our dedicated IT team prioritizes long-term partnerships, delivering personalized IT services tailored to your needs.

Seamless, No-Overlap Transitions

Switching IT providers is hassle-free with our structured process, ensuring no overlap in MSP billing.

Committed to Strong Partnerships

We build lasting relationships through reliable IT services, ensuring your business always has a trusted technology partner.

Are You Struggling With IT Services That Don’t Prioritize Your Business Needs?

If You're Fed Up with IT (and IT Companies),

We Understand Why

Technology should support your success, not slow you down. If constant IT issues, unresponsive support, or outdated systems are holding you back, it’s time for a change. You need an IT partner that understands your business and delivers proactive solutions.

Jeff Baker

Vice President

Why Settle for IT Services That Ignore Your Challenges and Leave You Frustrated?

Your business deserves IT services that prioritize partnership, responsiveness, and long-term success. If you're tired of waiting for support, dealing with unexpected downtime, or struggling with unreliable providers, GenCare offers a seamless, risk-free transition backed by our 111% satisfaction guarantee and a team committed to your success.

Take control of your IT with a trusted partner who guarantees results. Schedule a 30-minute call today and discover how our no-risk IT services can transform your business.

Satisfied Customers

Schedule an Appointment Today

What We Do

Managed IT Services

Gain reliable, proactive IT support that keeps your business running smoothly and efficiently.

Cybersecurity Solutions

Protect your business with advanced security solutions that defend against evolving cyber threats and risks.

Disaster Recovery Planning

Ensure business continuity with recovery strategies that minimize downtime and protect critical data.

VoIP Phone Systems

Improve communication with scalable VoIP solutions offering clear calls and seamless business tool integration.

Azure Cloud Solutions

Enhance flexibility and security with Azure cloud services designed for performance and scalability.

Microsoft 365 Support

Boost productivity with expert Microsoft 365 support, ensuring seamless integration and collaboration.

What Clients Say About Us

Peace of Mind at an Affordable Flat Monthly Fee

Great instructions over the phone! Thank you GenCare for great service and getting my computer working again!

John Gracey

MARIA GONZALEZ

California

A Trustworthy, Transparent Partner

Johnny helped me after hours deal with what I thought was an emergency as I thought my computer was hacked. turns out it wasn't and all files were safe, but his attention to detail and compassion for my situation was appreciated. thank you johnny for making sure all is ok with my files!!

Kevin Truan

DAPHNA GERENDASH

California

One of the Best Companies Around

He was extremely helpful and gave me additional advice to change all of my passcodes and a great website to help with that - love your company btw

John Gracey

JOANNE LALONE

California

The More You Know...

Stay informed with expert insights on IT services, cybersecurity, cloud solutions, and business technology trends. Our blog helps you navigate challenges, optimize efficiency, and strengthen your IT partnership with proactive strategies and real-world solutions.

From HelpDesk to Cybersecurity: The Full Range of Outsourced IT Services

From HelpDesk to Cybersecurity: The Full Range of Outsourced IT Services

April 30, 20232 min read

Quality IT Services

Fotor_AI

In today’s fast-paced digital age, it is critical for businesses of all sizes to have access to top-quality IT services. However, many small and medium-sized businesses do not have the resources or expertise to manage their IT needs in-house. This is where outsourced IT services come in. Outsourced IT providers offer a range of services from basic help desk support to advanced cybersecurity solutions. In this blog post, we will explore the full range of outsourced IT services and their benefits.

HelpDesk Support

Help desk support is the most basic level of IT support provided by outsourced IT providers. Help desk services include troubleshooting software and hardware issues, providing technical support to employees, and resolving IT-related problems. Help desk support can be provided through a remote help desk or an onsite technician. The benefits of help desk support include increased productivity, reduced downtime, and improved employee satisfaction.

Infrastructure Management

Infrastructure Management

Infrastructure management involves the management of an organization’s IT infrastructure, including hardware, software, and networks. Outsourced IT providers can monitor and manage the organization’s IT infrastructure to ensure optimal performance, security, and availability. This includes managing servers, storage, backup and recovery, and networking devices. The benefits of infrastructure management include reduced downtime, increased security, and improved system performance.

Cloud Computing

Cloud Computing

Cloud computing has become an increasingly popular IT solution for businesses. Outsourced IT providers offer cloud computing services, which enable businesses to access computing resources, such as servers, storage, and applications, over the internet. Cloud computing offers businesses greater flexibility, scalability, and cost savings. Outsourced IT providers can help businesses assess their cloud computing needs and choose the right cloud computing solution for their organization.

Cybersecurity

Cybersecurity

Cybersecurity is a critical concern for businesses of all sizes. Cyber threats are constantly evolving, and businesses need to be prepared to defend against them. Outsourced IT providers offer a range of cybersecurity services, including network security, email security, and endpoint security. They can also provide security assessments and vulnerability testing to identify potential security risks. The benefits of outsourcing cybersecurity include improved security posture, reduced risk of data breaches, and peace of mind.

Managed IT Services

Managed IT Services

Managed IT services encompass a wide range of IT services, including help desk support, infrastructure management, cloud computing, and cybersecurity. Managed IT services provide businesses with a comprehensive IT solution that is tailored to their needs. Outsourced IT providers can manage all aspects of an organization’s IT infrastructure, enabling businesses to focus on their core operations. The benefits of managed IT services include improved efficiency, reduced costs, and improved security.

In conclusion, outsourced IT services provide businesses with access to top-quality IT services at a fraction of the cost of hiring an in-house IT team. Whether you need help desk support, infrastructure management, cloud computing, cybersecurity, or managed IT services, outsourced IT providers can provide you with the services you need to succeed.

Contact us today to learn more about how outsourced IT services can benefit your business.

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Frequently Asked Questions

How do we get support?

By email or phone

How quickly do you respond?

15 minutes

Oh yeah, can you prove it?

Are you serious about getting fast support and resolving your issues faster than your current MSP?  We can work with you.  Our busiest deadline-driven customers are the ones that stick with us the longest. 1/3rd of our reviews on Clutch highlight fast response as their #1 reason for choosing GenCare.  The other 2/3rds talk about the things we achieve once we’ve shown up.

Will you come onsite?

Yes. 7.1% of our support tickets were closed onsite last year.  Every contract includes onsite support in LA.

What’s off the table completely?

Thanks to our insurance company, we won’t work on ladders, in attics, or move your furniture.

Experience IT Services Built on Partnership and Trust

GenCare is more than an IT provider—we're your dedicated partner, committed to your success. With our employee-owned team, proactive support, and 111% satisfaction guarantee, your business receives IT services designed for long-term stability and growth.

Call (855) 525-3885 today or fill out the form below to schedule your appointment and experience a real partnership in IT.