Our IT Managed Services team loves working with companies in Burbank. It really has a little bit of everything in the business community: arts and culture, professional services, industry and manufacturing. And it sits in the heart of everything, right between the Valley and LA.

Managed Tech Support: Burbank Clients We’ve Worked With

Perhaps your business is growing, and your in-house IT team is overwhelmed each day. Whatever your IT problem, GenCare is the IT outsourcing partner you need to help you solve it. Our clients certainly show that diversity. In a high rise downtown, we support a sales organization that connects homeowners across the country to local plumbers. We’ve supported them with a 24xy managed support contract and completed projects, including:
  • Consolidated email after they purchased a competitor
  • Security: brought them into compliance with an outside audit/security standard (cybersecurity insurance) & upgraded a firewall
  • Setup a remote desktop server for more effective, easily-administered, and centralized remote access to key applications.
A Credit Union with 16,000 members has relied on us as their go-to Microsoft Office365 experts:
  • We optimized their licensing (review requirements, find all the licensing plans that include those features, and pick the least expensive one, group-by-group).
  • Secure email and reduce unmanageable spam using Mimecast as a front-end filter, setting up DMARC protection against spoofing.
  • Supporting on-premises servers and firewalls: expanding available storage, opening ports, and other advanced IT admin assistance requested by their internal IT department.
A charter school with locations all over the Valley, headquartered in Burbank. We’ve delivered firewall hardware and licensing renewals for years. We’ve worked with their internal IT admin to optimize this licensing, and bill it according to his accounting team’s requirements (ensuring they have coverage for grants, and properties are appropriately documented). We navigate the many options they have for their firewalls, narrowing down the options based on speed, user count, and security services they’ll have in place. With the list of available options, we’re able to point to the least expensive firewall that meets their needs, including some headroom for growth where expected.

About GenCare IT Managed Services in Burbank

If your company is expanding and your internal IT department is struggling to keep up, or if you’re facing recurring problems leading to substantial downtime without dedicated IT support, GenCare is the ideal IT outsourcing solution for you. Our skilled professionals are committed to monitoring your network around the clock, ensuring seamless operations. With GenCare, you can confidently navigate the challenges of managing and expanding your business.

For Burbank Businesses That Need On-Site Computer and IT Support

GenCare provides IT solutions that help businesses focus on efficiencies, operations and growth. We can help with:
  • Network monitoring
  • Microsoft Azure management
  • Cybersecurity
  • Backup and recovery
  • CIO consulting

Managed IT Services and Support

Business networks need support in three critical areas:

  1. Around-the-clock monitoring to detect threats before they arise
  2. Timely alerts that bring immediate attention to potential issues
  3. Remote management that helps tackle issues before they affect your business

We provide all these services and more. Whether you want us to augment your existing team or act as your IT department, we proactively manage your network with regular maintenance, remote helpdesk services, and in-person site visits whenever you need them.

Get the IT Support Your Burbank Business Needs Today

Offering flexible monthly subscription plans and continuous system monitoring by our expert team, we enable you to seamlessly integrate the essential IT services into your business budget. Our proven track record as a reliable source of IT knowledge and experience is the reason behind our trustworthiness. Allow us to provide you with the support necessary to achieve your business objectives.

If you’d like to meet to discuss your business, your technology, and our support, send us an email to schedule a lunch at Don Cuco’s, Ike’s (that Dutch Crunch bread…), or Ribs USA.

[ our contact details ]

Let's Start a Project

GenCare – Los Angeles – Headquarters:

3524 Ocean View Blvd.
Glendale, CA 91208
Telephone: 818.249.1962
M-F: 8am - 6pm

Get in Touch

    Your email address will not be published. Required fields are marked *

    [ testimonials ]

    What People Say

    Hire GenCare — they’re easy to get along with, accessible, and hardworking.
    Lisa Cahill, Pathways LA
    GenCare has been helpful and quick to resolve issues whenever we've had them.
    Maha Darwish, Moran Auctioneers Inc
    Everyone in our office has found them extremely helpful and pleasant to work with.
    Adam West, IATSE Local 705
    GenCare is highly communicative, and they clearly explain their recommendations to ensure we stay on track.
    Michael Hyler, Harbor Yacht Club
    All of the tickets that we have submitted have been acknowledged and resolved as quickly as possible.
    Adam Parisella, Phoenix Spine & Joint