Escape Your MSP

Outsourced IT Support

For Glendale and California Businesses

GenCare provides outsourced IT support with no financial risk, 111% Cash-Back Guarantee, and expert support, ensuring seamless transitions and lasting partnerships for your business.

Your EXPERT, EMPLOYEE-OWNED IT SUPPORT Department

Todd Withers

President

Veronica Place

Sales Account Manager

Herb Meyerowitz
Sr. Director of Technical Services

Nick Wilsey

Sales Account Manager

John D

Onsite Tech

Charles Chiu

Director of Technical Services

Alisa Hovakimyan

Accounting Manager

Jeff Baker

Sales VP

Oscar Martinez

Senior Systems Engineer

Jimmy Cheng

Senior Systems Engineer

Mauricio Vazquez

Sales Account Manager

Why Businesses Work with GenCare

111% Satisfaction Guarantee

We stand behind our outsourced IT support services with a 111% money-back guarantee, ensuring zero financial risk.

Employee-Owned, Client-Focused

Our dedicated IT team prioritizes long-term partnerships, delivering personalized outsourced IT support tailored to your needs.

Seamless, No-Overlap Transitions

Switching outsourced IT support companies is hassle-free with our structured process, ensuring no overlap in MSP billing.

Committed to Strong Partnerships

We build lasting relationships through reliable outsourced IT support, ensuring your business always has a trusted technology partner.

Are You Struggling With Outsourced IT Support That Don’t Prioritize Your Business Needs?

If You're Fed Up with IT (and IT Companies),

We Understand Why

Technology should support your success, not slow you down. If constant IT issues, unresponsive support, or outdated systems are holding you back, it’s time for a change. You need an outsourced IT support partner in Glendale that understands your business and delivers proactive solutions.

Jeff Baker

Vice President

Why Settle for Outsourced IT Support That Ignores Your Challenges and Leaves You Frustrated?

Your Glendale business deserves outsourced IT support that prioritizes partnership, responsiveness, and long-term success. If you're tired of waiting for support, dealing with unexpected downtime, or struggling with unreliable providers, GenCare offers a seamless, risk-free transition backed by our 111% satisfaction guarantee and a team committed to your success.

Take control of your IT with a trusted partner who guarantees results. Schedule a 30-minute call today and discover how our no-risk outsourced IT support services can transform your business.

Satisfied Customers

Schedule an Appointment Today

Client Success Stories

What We Do

Managed IT Services

Gain reliable, outsourced IT support in Glendale that keeps your business running smoothly and efficiently.

Cybersecurity Solutions

Protect your business with advanced security solutions that defend against evolving cyber threats and risks.

Disaster Recovery Planning

Ensure business continuity with recovery strategies that minimize downtime and protect critical data.

VoIP Phone Systems

Improve communication with scalable VoIP solutions offering clear calls and seamless business tool integration.

Azure Cloud Solutions

Enhance flexibility and security with Azure cloud services designed for performance and scalability.

Microsoft 365 Support

Boost productivity with expert Microsoft 365 support, ensuring seamless integration and collaboration.

What Our Glendale Clients Say About Us

Peace of Mind at a Cost-Effective Flat Monthly Fee

Great instructions over the phone! Thank you GenCare for great service and getting my computer working again!

John Gracey

MARIA GONZALEZ

California

A Trustworthy, Transparent Partner

Johnny helped me after hours deal with what I thought was an emergency as I thought my computer was hacked. turns out it wasn't and all files were safe, but his attention to detail and compassion for my situation was appreciated. thank you johnny for making sure all is ok with my files!!

Kevin Truan

DAPHNA GERENDASH

California

One of the Best Companies Around

He was extremely helpful and gave me additional advice to change all of my passcodes and a great website to help with that - love your company btw

John Gracey

JOANNE LALONE

California

The More You Know...

Stay informed with expert insights on outsourced IT support in Glendale, cybersecurity, cloud solutions, and business technology trends. Our blog helps you navigate challenges, optimize efficiency, and strengthen your IT partnership with proactive strategies and real-world solutions.

The Silent IT Budget Killer

The Silent IT Budget Killer

September 19, 20253 min read

Most business owners treat their IT budget like a gym membership in January ... they sign up, pay every month, and never check if they’re actually getting results. That’s why so many companies waste thousands on tech they don’t even use.

The truth? Your IT budget is either making you money or quietly bleeding you dry. There’s no middle ground. If you haven’t torn it apart, inspected every line item, and asked “Is this pulling its weight?” ... you’re probably paying for stuff that’s slowing you down.

I’ve sat in too many boardrooms with companies running on outdated servers, paying for ghost software licenses, and locked into support contracts that provide the “value” of a pothole warranty. The only reason they keep doing it is because no one forces them to look.

That changes today.

Step 1: Find the Leaks

Before you “optimize” anything, you’ve got to know where the money’s going. Not in vague categories like “software” and “hardware” ... I mean real numbers attached to real things you use every day.

Ask three simple questions for every expense:

  1. Do we still use this?

  2. Does it actually help us make money or protect our money?

  3. If we stopped paying tomorrow, would anything bad happen?

Here’s where to look:

  • Software & Licensing: Stop paying for licenses you don’t use. Negotiate contracts. Consolidate platforms. If you have five tools doing the job one could handle, you’re burning cash.

  • Hardware: Old, slow machines cost you way more in lost productivity than they save in “avoided upgrades.” That five-minute boot-up every morning? Multiply it by 20 employees over a year. That’s a vacation’s worth of wasted time.

  • Maintenance & Support: Just because you’ve always paid a vendor doesn’t mean you should keep doing it. If you’re not getting quick, valuable fixes, it’s time to find someone who actually earns their fee.

Step 2: Predict the Future (Before It Steamrolls You)

Budgeting isn’t about covering today’s bills. It’s about making sure you don’t get crushed by tomorrow’s.

Think about:

  • Growth: More staff means more devices, storage, and security headaches. Plan for it.

  • Tech Upgrades: AI, cloud computing, new security tools ... if they give you an advantage, you want to be ready, not scrambling when a competitor launches ahead.

  • Compliance: Rules change. Fines hurt. You don’t want to explain to a regulator that you “didn’t budget for it.”

Step 3: Spend Where It Actually Matters

Every dollar should either protect your business, make it run faster, or open the door to more revenue. Anything else is noise.

Priority order:

  1. Critical Infrastructure: Networks, servers, security ... the stuff that keeps you in business.

  2. Innovation: Tools and tech that make you faster, more profitable, or harder to compete with.

  3. Risk Management: Set aside a “when things go wrong” fund. Downtime, cyberattacks, or sudden growth spurts are expensive.

Step 4: Keep It on a Short Leash

A budget isn’t a “set it and forget it” exercise. It’s a living thing.

  • Review Regularly: Check it quarterly, minimum. Cut what’s not pulling its weight. Double down on what is.

  • Stay Flexible: If a better tool comes out or a security risk pops up, you need the ability to move money around fast.

The Bottom Line:
If you treat your IT budget like a chore, it’ll always cost you more than it should. But if you treat it like an investment ... something you actively manage, measure, and improve ... it can be one of the strongest levers for growth in your business.

We’ve helped companies cut thousands in wasted spend and reallocate it into tech that actually moves the needle. If you want someone to rip apart your budget, find the leaks, and rebuild it into a growth engine ... we can do that. And we’ll probably save you enough to pay for the work ten times over.


Jeff is the Sales VP for GenCare, an IT Managed Service Provider for businesses with 25-300 employees in LA. As the Sales VP, he works from the existing systems to build strategic IT plans that include core systems like email, servers, computers, and firewalls.  Those plans include security, support, and budgets.  They're brought to life by the capable team of 18+ GenCare engineers, delivering for clients in the manufacturing, non-profit, healthcare, and legal sectors. 

Jeff earned his bachelor's degree in History from UC Berkeley. He has been in the IT industry since 2012. 
 Outside of work, he enjoys coaching a youth basketball team, meeting new people at Cars & Coffee events, and playing guitar.  He lives in Glendale with his dog, Bonnie.

Jeff Baker

Jeff is the Sales VP for GenCare, an IT Managed Service Provider for businesses with 25-300 employees in LA. As the Sales VP, he works from the existing systems to build strategic IT plans that include core systems like email, servers, computers, and firewalls. Those plans include security, support, and budgets. They're brought to life by the capable team of 18+ GenCare engineers, delivering for clients in the manufacturing, non-profit, healthcare, and legal sectors. Jeff earned his bachelor's degree in History from UC Berkeley. He has been in the IT industry since 2012. Outside of work, he enjoys coaching a youth basketball team, meeting new people at Cars & Coffee events, and playing guitar. He lives in Glendale with his dog, Bonnie.

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Frequently Asked Questions

How do we get support?

By email or phone

How quickly do you respond?

15 minutes

Oh yeah, can you prove it?

Are you serious about getting fast IT support and resolving your issues faster than your current MSP?  We can work with you.  Our busiest deadline-driven customers are the ones that stick with us the longest. 1/3rd of our reviews on Clutch highlight fast response as their #1 reason for choosing GenCare.  The other 2/3rds talk about the things we achieve once we’ve shown up.

Will you come onsite?

Yes. 7.1% of our support tickets were closed onsite at Glendale businesses last year.  Every contract includes onsite IT support in LA.

What’s off the table completely?

Thanks to our insurance company, we won’t work on ladders, in attics, or move your furniture.

Experience IT Services Built on Partnership and Trust

GenCare is more than an IT provider—we're your dedicated partner, committed to your success. With our employee-owned team, proactive support, and 111% satisfaction guarantee, your business receives IT services designed for long-term stability and growth.

Call (855) 525-3885 today or fill out the form below to schedule your appointment and experience a real partnership in IT.