Sales Inquiries: (855) 525-3885
Existing Clients: (818) 249-1962
Private clubs don’t run 9–5, and neither do member expectations. With operations seven days a week, late nights, weekends, and even holidays, clubs need an IT partner who can respond with the same urgency they deliver to members. That’s why 12 private clubs already rely on GenCare for 24/7 remote and onsite IT support.
Our managed service plans cover the essentials every club depends on:
Preventative maintenance and patching to keep systems stable.
Enterprise-grade antivirus and threat protection to safeguard member data.
User support for devices, Wi-Fi, email, and Office 365.
Hardware and license management to prevent wasted costs.
Detailed network documentation and monitoring so issues are solved fast—and often prevented altogether.
But clubs also ask us for more. Extending Wi-Fi across dining rooms and fairways. Supporting major tournaments like the US Open and LPGA Championship. Relocating desks and cabling during clubhouse remodels. Providing digital storage for a yacht club’s regatta videos. And always, doing it with discretion, respect for members, and an eye for aesthetics.
That’s why clubs like The Magic Castle trust us to re-cable entire clubhouses and move their systems to the cloud. It’s why The Beach Club in Santa Monica has leaned on us for nearly a decade to manage Microsoft 365, software licenses, and network infrastructure. And why Mesa Verde Country Club and King Harbor Yacht Club rely on us for responsive support, strategic guidance, and cloud migrations.
We work directly with controllers and GMs to map out big-picture IT decisions—from where to host your club management system to how to balance cost, security, and privacy. Since most clubs don’t have internal IT teams, we translate complex technical options into clear, cost-conscious choices for boards and management.
Every day, our 18-person support team configures new staff PCs, creates accounts, secures systems, migrates data, tunes Wi-Fi, and removes outdated servers. We simplify club systems, reduce recurring monthly costs, and present clear strategies that align with each club’s financial and operational priorities.
Our private club clients value our responsiveness, our ability to operate under high pressure, and our proven process of documenting and planning from day
one. With GenCare, your team can focus on hospitality—while we handle the technology behind the scenes.
See the stories below to learn how private clubs across Southern California have partnered with GenCare to modernize their IT, cut costs, and support their staff and members.
GenCare’s Private Club Clients Use:
Northstar
Clubsoft
ClubEssential
ELO Touch POS Stations
Windows File Servers
HP and Dell hardware
Microsoft Office365
Barracuda Backup Servers
Ruckus & Ubiquiti Wi-Fi and point-to-point outbuilding
connections Clubhouse cabling services
GenCare’s non-profit clients use:
The Magic Castle
Private Members-Only Club and Event Venue
Served Since 2023
24x7 Support for 25 administrative employees and 77 computers, including point of sale terminals
Projects include:
Full clubhouse re-cabling
Moved Northstar club management system to Azure cloud
Moved files to SharePoint
Phone system migration to better support reservations team
The Beach Club
Santa Monica
James Conlon, General Manager
Managed Services, Club Management System Migration, WiFi and Cabling, Clubhouse Remodel Support, MFA & Security, Server Setup, Cloud Email Migration.
The Beach Club, a social club in Santa Monica, has partnered with GenCare since April 2016 for comprehensive IT services. GenCare manages Microsoft 365, software licenses, network infrastructure, cybersecurity, and server maintenance. They assist with technology purchases, oversee software implementations like Clubessential (POS), and provide monthly on-site check-ins. The Beach Club values GenCare’s responsiveness and personal touch, with their team — including the CEO — always approachable and familiar with their needs. The club credits GenCare with seamless operations, reliable file management, and a stable POS system. While they suggest expanding frontline support and formalizing remote access protocols, they appreciate GenCare’s tailored service, especially for smaller organizations.
Mesa Verde Country Club
Costa Mesa
Quiana Ramos
Managed services, WiFi improvements & support, and continuous consulting about IT infrastructure & operational information security.
The assistant controller at Mesa Verde Country Club, which offers golf, tennis, dining, and shopping services, sought General Networks to create a help desk system for day-to-day IT support. General Networks developed a ticketing system for communication and provides ongoing managed IT services, including system updates, Wi-Fi installation, data relocation, and periodic testing for vulnerabilities. The club has invested around $3,500 per month since they started the partnership in 2015. The team, especially Account Manager Charles, is praised for their hands-on, efficient service and deep understanding of the network. The reviewer appreciates their ownership model and highly recommends them to others.
King Harbor Yacht Club
Redondo Beach
Michael Hyler, GM
Managed Services, Google to Microsoft Email & File Migration, Club Management System Migration to Azure
King Harbor Yacht Club faced the challenge of finding consistent, reliable IT support — a crucial need for smooth operations. After researching IT providers used by other yacht clubs, they chose GenCare, drawn by their strong reputation and glowing reviews. Since partnering in June 2021, GenCare has expertly managed their IT infrastructure, handled cloud migrations, and provided responsive 24/7 support. What once felt uncertain is now a source of confidence, as GenCare keeps the team informed, explains solutions clearly, and delivers dependable service. Today, the club enjoys a seamless IT experience, trusting GenCare as a true partner in their operations.
PACE LA
Los Angeles
Novell to Microsoft Migration, Exchange to O365, WiFi Infrastructure
On-prem Novell system setup and upgrades to Microsoft servers for their internal IT team. An email migration from Exchange Server to O365. Comprehensive WiFi improvement project on multiple floors. Proactive alerts and responsiveness on firewalls and servers. PACE LA, a nonprofit providing vital social services, needed reliable IT support after losing their previous contractor and key staff. They turned to GenCare for help with their servers, Microsoft accounts, email migration, and network upgrades. GenCare guided them through migrating to Office 365, resolving internet and email issues caused by outdated hardware, and ensuring their systems are secure. The team, including Eric, Jose, and Jeff, has been responsive and thorough, with regular site visits and timely support. PACE LA has been pleased with the improvements in their IT systems, though they suggest direct communication for urgent issues to enhance their experience.
FAQs
Is it true that Non-Profits/Charities get discounts on IT services, software, and hardware?
Yes, as both a general rule, and specifically here at GenCare, the answer is yes. We charge lower rates to the non-profits we support for billable work, monthly recurring support agreements, hardware, and software licenses.
