IT Support & Consulting

to Scale Your Business

At GenCare, we manage every aspect of your business’s IT setup. From your cybersecurity to help desk, we’ve got you covered.

“Inman Technologies is outstanding for all of our IT needs. Sean is quick to respond to 
any issue and easy to work with. Would 
highly recommend.”

Image

Courtney Odom

“Inman Technologies is outstanding for all of our IT needs. Sean is quick to respond to 
any issue and easy to work with. Would 
highly recommend.”

Image

Courtney Odom

“Inman Technologies is outstanding for all of our IT needs. Sean is quick to respond to 
any issue and easy to work with. Would 
highly recommend.”

Image

Courtney Odom

“Inman Technologies is outstanding for all of our IT needs. Sean is quick to respond to 
any issue and easy to work with. Would 
highly recommend.”

Image

Courtney Odom

Why Businesses Choose The GenCare

100% Fast Response Guaranteed

GenCare guarantees that our Help Desk will pick up the phone within 90 seconds or we'll take $100 off your bill.

We Talk Like You Do

The GenCare team is trained in active listening and we avoid talking "geek speak" to our clients.

GenCare Protects Your Business

Your critical systems will be protected from ransomware and sophisticated cybersecurity attacks.

90-Day Money Back Guarantee

If, for some reason you are not a raving fan of our support, we have a 90-day money back guarantee for the services you paid for.

If You’ve Been Dealing with IT Challenges, You’re Not Alone

Jeff Baker

Vice President

GenCare is Here to Help

At GenCare, we don’t believe in compromising the integrity or safety of your IT system - no matter the circumstances. We work to make your technology serve you in the most efficient, powerful manner.

Feel like you’ve been down this road before?

Let us assure you that we place our priority on client relationships, not on turning a high profit. We’re here to maximize your current IT infrastructure, not drain your bank account. We’ll likely even lower your IT costs rather than raise them.

Call (818)-497-7616 today to schedule your appointment. We’re ready to start important IT conversations with businesses just like yours.

Schedule an Appointment Today

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What We Do

Managed IT Services

Gain reliable, IT services in Glendale and LA that keeps your business running smoothly and efficiently.

Cybersecurity Solutions

Protect your business with advanced security solutions that defend against evolving cyber threats and risks.

Disaster Recovery Planning

Ensure business continuity with recovery strategies that minimize downtime and protect critical data.

VoIP Phone Systems

Improve communication with scalable VoIP solutions offering clear calls and seamless business tool integration.

Azure Cloud Solutions

Enhance flexibility and security with Azure cloud services designed for performance and scalability.

Microsoft 365 Support

Boost productivity with expert Microsoft 365 support, ensuring seamless integration and collaboration.

What Clients Say About Us

Peace of Mind at an Affordable Flat Monthly Fee

Great instructions over the phone! Thank you GenCare for great service and getting my computer working again!

John Gracey

MARIA GONZALEZ

California

A Trustworthy, Transparent Partner

Johnny helped me after hours deal with what I thought was an emergency as I thought my computer was hacked. turns out it wasn't and all files were safe, but his attention to detail and compassion for my situation was appreciated. thank you johnny for making sure all is ok with my files!!

Kevin Truan

DAPHNA GERENDASH

California

One of the Best Companies Around

Johnny helped me after hours deal with what I thought was an emergency as I thought my computer was hacked. turns out it wasn't and all files were safe, but his attention to detail and compassion for my situation was appreciated. thank you johnny for making sure all is ok with my files!!

John Gracey

JOANNE LALONE

California

Business Technology Insights

Explore expert insights, trends, and expert advice on the ever-evolving landscape of information technology. Dive in to discover how we leverage cutting-edge solutions to empower businesses and drive innovation.

The Remote Work Security Gap No One Talks About

The Remote Work Security Gap No One Talks About

January 13, 20263 min read

Remote work has been a game-changer. Lower overhead. Happier employees. Wider talent pool. All wins.

But there’s a catch: every remote login, home Wi-Fi network, and personal device your team uses is another open door a hacker might walk through.

In an office, you control the network. You control the devices. You control the environment. Once people scatter to coffee shops, airports, and home offices, that control disappears — and cybercriminals love it.

If you think your remote setup is “good enough,” here are the risks you might be ignoring.

 

The Biggest Remote Work Risks

  1. Phishing Scams That Look Legit
    When employees are spread out, there’s no quick “Hey, did you send this?” at the desk next to them. Hackers send fake emails pretending to be coworkers, clients, or IT and someone clicks. The result? Stolen credentials, a data breach, or worse.

  2. Unsecured Wi-Fi Networks
    Public Wi-Fi is basically a hacker’s fishing pond. And yes, plenty of employees still use it for work. One wrong connection and everything they send, including passwords, can be intercepted.

  3. Weak Passwords & Lazy Authentication
    Remote work can make people lax. Short, reused passwords. No MFA. Devices left unlocked. It only takes one compromised account to give an attacker a foothold.

  4. Shadow IT
    With more freedom comes more “I’ll just use this app I like better.” The problem? IT doesn’t know about it, can’t secure it, and can’t see the data flowing through it. That’s how blind spots turn into breaches.

 

How to Close the Gaps

 

Build a Remote Work Security Policy
Don’t assume people know the rules, write them down. Spell out:

  • Which devices and apps are approved.

  • Password and authentication requirements.

  • How to access company data.

  • How and when to report security issues.

Lock Down Remote Access
Require a VPN for all work connections. It encrypts data, even over sketchy Wi-Fi. Pair it with multi-factor authentication so stolen credentials aren’t enough to get in.

Train Like It Matters
Technology can’t stop every bad click. Regular security training, phishing simulations, password hygiene, secure file sharing, makes employees your first line of defense, not your weakest link.

Pick Tools That Are Actually Secure
Email, chat, video calls, file sharing,  if your team uses it, it needs to be vetted and secure. “Free” or “easy” isn’t worth it if it puts data at risk.

Have an Incident Response Plan
Breaches happen. The faster you spot and contain them, the less damage they do. Your plan should cover:

  • How to identify and isolate the threat.

  • Who gets notified.

  • How to restore systems and data quickly.

Why You Might Need Backup

Managing remote work security isn’t easy especially for small teams without dedicated security staff. A trusted IT or cybersecurity provider can give you:

  • Continuous monitoring for suspicious activity.

  • Regular security audits.

  • Expert guidance on tools, policies, and compliance.

It’s not about adding red tape. It’s about making sure your “work from anywhere” culture doesn’t become “get hacked from anywhere.”

Bottom line: 

Remote work is here to stay. So are the threats that come with it. If you don’t lock down devices, connections, and user behavior, you’re leaving the door wide open. The best time to fix that? Before someone else finds the key.

Jeff is the Sales VP for GenCare, an IT Managed Service Provider for businesses with 25-300 employees in LA. As the Sales VP, he works from the existing systems to build strategic IT plans that include core systems like email, servers, computers, and firewalls.  Those plans include security, support, and budgets.  They're brought to life by the capable team of 18+ GenCare engineers, delivering for clients in the manufacturing, non-profit, healthcare, and legal sectors. 

Jeff earned his bachelor's degree in History from UC Berkeley. He has been in the IT industry since 2012. 
 Outside of work, he enjoys coaching a youth basketball team, meeting new people at Cars & Coffee events, and playing guitar.  He lives in Glendale with his dog, Bonnie.

Jeff Baker

Jeff is the Sales VP for GenCare, an IT Managed Service Provider for businesses with 25-300 employees in LA. As the Sales VP, he works from the existing systems to build strategic IT plans that include core systems like email, servers, computers, and firewalls. Those plans include security, support, and budgets. They're brought to life by the capable team of 18+ GenCare engineers, delivering for clients in the manufacturing, non-profit, healthcare, and legal sectors. Jeff earned his bachelor's degree in History from UC Berkeley. He has been in the IT industry since 2012. Outside of work, he enjoys coaching a youth basketball team, meeting new people at Cars & Coffee events, and playing guitar. He lives in Glendale with his dog, Bonnie.

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Frequently Asked Questions

What are IT security services?

IT security services encompass measures and practices to protect your systems, networks, and data from potential threats. These services include but are not limited to network security, data encryption, access controls, vulnerability assessments, penetration testing, and incident response.

What are managed IT service providers?

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What are the benefits of cybersecurity services?

IT security services encompass measures and practices to protect your systems, networks, and data from potential threats. These services include but are not limited to network security, data encryption, access controls, vulnerability assessments, penetration testing, and incident response.