Have you Outgrown Your Current Los Angeles IT Support Company?

For Glendale and California Businesses

GenCare provides managed IT services with no financial risk, 111% Cash-Back Guarantee, and expert IT support, ensuring seamless transitions and lasting partnerships for your business.

Your EXPERT, EMPLOYEE-OWNED IT SUPPORT Department

Todd Withers

President

Veronica Place

Account Manager and Co Owner

Herb Meyerowitz
Sr. Director of Technical Services

Nick Wilsey

Sales Account Manager

John D

Onsite Tech

Charles Chiu

Director of Technical Services

Alisa Hovakimyan

Accounting Manager

Jeff Baker

Sales VP

Oscar Martinez

Senior Systems Engineer

Jimmy Cheng

Senior Systems Engineer

Mauricio Vazquez

Sales Account Manager

Gaurav Bhatia

Senior Project Engineer

Shaun Webster

Helpdesk Technician

Todd Withers

President

Veronica Place

Sales Account Manager

Herb Meyerowitz
Sr. Director of Technical Services

Nick Wilsey

Sales Account Manager

John D

Onsite Tech

Charles Chiu

Director of Technical Services

Alisa Hovakimyan

Accounting Manager

Jeff Baker

Sales VP

Oscar Martinez

Senior Systems Engineer

Jimmy Cheng

Senior Systems Engineer

Mauricio Vazquez

Sales Account Manager

Why Businesses Choose GenCare IT Services

111% Satisfaction Guarantee

We stand behind our outsourced IT support services with a 111% money-back guarantee, ensuring zero financial risk.

Employee-Owned, Client-Focused

Our dedicated IT team prioritizes long-term partnerships, delivering personalized outsourced IT support tailored to your needs.

Seamless, No-Overlap Transitions

Switching outsourced IT support companies is hassle-free with our structured process, ensuring no overlap in MSP billing.

Committed to Strong Partnerships

We build lasting relationships through reliable outsourced IT support, ensuring your business always has a trusted technology partner.

Why Businesses Choose GenCare IT Services

111% Satisfaction Guarantee

We stand behind our outsourced IT support services with a 111% money-back guarantee, ensuring zero financial risk.

Employee-Owned, Client-Focused

Our dedicated IT team prioritizes long-term partnerships, delivering personalized outsourced IT support tailored to your needs.

Seamless, No-Overlap Transitions

Switching outsourced IT support companies is hassle-free with our structured process, ensuring no overlap in MSP billing.

Committed to Strong Partnerships

We build lasting relationships through reliable outsourced IT support, ensuring your business always has a trusted technology partner.

Are You Struggling With Outsourced IT Support That Don’t Prioritize Your Business Needs?

If You're Fed Up with IT (and IT Companies),

We Understand Why

Technology should support your success, not slow you down. If constant IT issues, unresponsive support, or outdated systems are holding you back, it’s time for a change. You need an outsourced IT support partner in Glendale that understands your business and delivers proactive solutions.

Jeff Baker

Vice President

Why Settle for Outsourced IT Support That Ignores Your Challenges and Leaves You Frustrated?

Your Glendale business deserves outsourced IT support that prioritizes partnership, responsiveness, and long-term success. If you're tired of waiting for support, dealing with unexpected downtime, or struggling with unreliable providers, GenCare offers a seamless, risk-free transition backed by our 111% satisfaction guarantee and a team committed to your success.

Take control of your IT with a trusted partner who guarantees results. Schedule a 30-minute call today and discover how our no-risk outsourced IT support services can transform your business.

Struggling With Outsourced IT Support That Don’t Prioritize Your Business Needs?

Jeff Baker

Vice President

Why Settle for Outsourced IT Support That Ignores Your Challenges and Leaves You Frustrated?

Technology should support your success, not slow you down. If constant IT issues, unresponsive support, or outdated systems are holding you back, it’s time for a change. You need an outsourced IT support partner in Glendale that understands your business and delivers proactive solutions.

Your Glendale business deserves outsourced IT support that prioritizes partnership, responsiveness, and long-term success. If you're tired of waiting for support, dealing with unexpected downtime, or struggling with unreliable providers, GenCare offers a seamless, risk-free transition backed by our 111% satisfaction guarantee and a team committed to your success.

Take control of your IT with a trusted partner who guarantees results.

Schedule a 30-minute call today and discover how our no-risk outsourced IT support services can transform your business.

Jeff Baker

Vice President

our satisfied customers:

Our Support Process

Getting started with outsourced IT support in Glendale should never feel complicated or uncertain. GenCare has built a simple, proven process that removes frustration and delivers the stability your business needs from day one.

Jeff Baker

Vice President

Discovery Call

We discuss your outsourced IT support, business goals, and challenges to identify issues currently slowing business growth.

Customized Plan

Experts design a tailored outsourced IT support strategy, covering critical systems and ensuring long-term stability.

Seamless Transition

We manage every detail when switching providers, ensuring smooth outsourced IT support with zero downtime or overlap.

Ongoing Partnership

Post-onboarding, we refine outsourced IT support, staying proactive, responsive, and committed to long-term protection.

Satisfied Customers

Schedule an Appointment Today

The Core Values That Keep Us Accountable

At GenCare, our core values define every decision and service we deliver. Businesses in Glendale trust us because our outsourced IT support combines reliability, security, and client-first service that ensures long-term technology success.

| Local

Outsourced IT support across LA and OC, with Glendale focus. Onsite availability keeps high-pressure teams working smoothly.

| Employee Ownership

Employee-owned since 2005, we ensure clients receive accountable, long-term outsourced IT support from motivated engineers.

| Personalized Support

Outsourced IT support across LA and OC, with Glendale focus. Onsite availability keeps high-pressure teams working smoothly.

| Responsiveness Matters

Our outsourced IT support helps Glendale companies maintain momentum, staff confidence, and operational stability.

| Commitment to Security

Outsourced IT support secures Glendale businesses with advanced protections, preventing cyber risks.

| Guaranteed Satisfaction

Our 111% satisfaction guarantee provides no-risk outsourced IT support, ensuring a results-driven, reliable partnership.

Schedule an Appointment Today

Client Success Stories

What Our Clients Say About Us

We were there when this law firm needed help

We helped this furniture company build something different

Our bid was accepted to support this auction company

What We Do

Managed IT Services

Gain reliable, outsourced IT support in Glendale that keeps your business running smoothly and efficiently.

Cybersecurity Solutions

Protect your business with advanced security solutions that defend against evolving cyber threats and risks.

Disaster Recovery Planning

Ensure business continuity with recovery strategies that minimize downtime and protect critical data.

VoIP Phone Systems

Improve communication with scalable VoIP solutions offering clear calls and seamless business tool integration.

Azure Cloud Solutions

Enhance flexibility and security with Azure cloud services designed for performance and scalability.

Microsoft 365 Support

Boost productivity with expert Microsoft 365 support, ensuring seamless integration and collaboration.

What Our Clients Say About Us

Peace of Mind at a Cost-Effective Flat Monthly Fee

Great instructions over the phone! Thank you GenCare for great service and getting my computer working again!

John Gracey

MARIA GONZALEZ

California

A Trustworthy, Transparent Partner

Johnny helped me after hours deal with what I thought was an emergency as I thought my computer was hacked. turns out it wasn't and all files were safe, but his attention to detail and compassion for my situation was appreciated. thank you johnny for making sure all is ok with my files!!

Kevin Truan

DAPHNA GERENDASH

California

One of the Best Companies Around

He was extremely helpful and gave me additional advice to change all of my passcodes and a great website to help with that - love your company btw

John Gracey

JOANNE LALONE

California

The More You Know...

Stay informed with expert insights on outsourced IT support in Glendale, cybersecurity, cloud solutions, and business technology trends. Our blog helps you navigate challenges, optimize efficiency, and strengthen your IT partnership with proactive strategies and real-world solutions.

Business professionals collaborating over data visualizations and cloud technology icons, highlighting strategic planning for technology growth.

How Los Angeles Companies Plan Tech Growth with IT Consulting

January 01, 20267 min read

IT Consulting Services in Los Angeles: Plan Your Technology Growth

Technology is the backbone of modern businesses, but without a clear strategy, IT can quickly become a liability rather than an asset. Los Angeles companies face unique challenges, including hybrid IT environments, rapid growth, cybersecurity threats, and complex regulatory requirements. IT consulting services provide structured guidance to help businesses plan technology growth, optimize spending, and reduce operational risks.

IT consulting services help businesses develop actionable roadmaps, implement scalable solutions, and align technology investments with strategic goals. With local insight and hands-on technical expertise, Los Angeles businesses can remain competitive, efficient, and resilient.

What Are IT Consulting Services?

IT consulting services are strategic advisory solutions designed to help businesses make informed technology decisions. These services typically include IT roadmaps, budgeting guidance, scalability planning, vendor management, risk assessment, and process optimization.

For Los Angeles companies, consulting services are essential to navigate complex IT landscapes. From cloud adoption and SaaS integration to legacy system modernization, expert guidance ensures smooth technology adoption, reduced downtime, and optimized cost efficiency.

The Strategic Value of IT Consulting

IT consulting delivers measurable business value by transforming technology from a cost center into a growth enabler. Consultants identify inefficiencies, recommend best-in-class solutions, and implement systems that align with your business strategy.

The benefits include reduced downtime, optimized workflows, and a clear path for technology-driven growth. For Los Angeles businesses, this often means faster problem resolution, improved compliance, and more predictable IT spending.

Mini-Guide: Track metrics like system uptime, ticket resolution times, and ROI on new software to measure IT consulting impact.

Creating a Comprehensive IT Roadmap

An IT roadmap is a strategic blueprint outlining how technology supports business objectives over time. The first step involves assessing current systems, workflows, and infrastructure to identify gaps and opportunities.

Short-term goals might include cloud adoption, software upgrades, or cybersecurity improvements, while long-term objectives may focus on network scalability, digital transformation, and advanced automation. Prioritizing initiatives ensures resources are directed toward projects that provide the highest business impact.

Implementation plans include detailed timelines, milestones, and assigned responsibilities. Regular reviews ensure the roadmap evolves with changing business needs, emerging technologies, and industry trends.

Checklist for an IT Roadmap:

  • Assess current infrastructure and software

  • Identify business objectives and challenges

  • Define short-term and long-term IT initiatives

  • Allocate resources and assign responsibilities

  • Review and update the roadmap quarterly

Budgeting and Cost Management

Effective IT budgeting is critical for Los Angeles businesses to avoid overspending and maximize ROI. It involves analyzing cost drivers, forecasting future technology needs, and evaluating the potential return on each investment.

IT consultants help businesses consolidate vendors, optimize licensing, and eliminate redundant tools. IT consultants ensure companies invest wisely, achieving more value from technology without unnecessary expenditures.

Actionable Tip: Implement a technology expense tracking system to monitor recurring costs, anticipate upgrades, and prevent surprise bills.

Scalability and Growth Strategies

Growing businesses need IT systems that scale seamlessly with increased demand. IT consulting helps plan infrastructure upgrades, cloud migrations, and application scaling to support expanding operations.

Scalable solutions ensure that systems can accommodate larger teams, increased traffic, and more complex workflows. This flexibility allows businesses to grow without worrying about technology limitations or performance bottlenecks.

Mini-Guide: Identify critical systems that will need scaling, including servers, storage, network bandwidth, and cloud applications, and develop a phased growth plan.

Technology Assessment and Optimization

A technology assessment identifies inefficiencies, outdated systems, and potential risks across the IT infrastructure. IT consultants review hardware, software, networks, and workflows to recommend actionable improvements.

Optimization ensures that resources are used effectively, enhancing system performance, reliability, and overall efficiency. By fine-tuning processes and technology, businesses can improve user satisfaction and maximize the value of their IT investments.

Actionable Tip: Conduct an annual technology audit to identify underutilized systems, security gaps, and upgrade opportunities.

Cybersecurity and Risk Management

Cybersecurity is a critical component of IT consulting. Consultants assess vulnerabilities across networks, endpoints, applications, and user access to prevent potential breaches and protect sensitive data.

Los Angeles businesses face specific threats, including ransomware, phishing, and data theft. Proactive cybersecurity measures help mitigate these risks and safeguard business operations.

Checklist for Cybersecurity:

  • Conduct vulnerability assessments

  • Implement endpoint protection and firewalls

  • Train employees on phishing and cyber hygiene

  • Monitor systems for suspicious activity

  • Develop incident response plans

Vendor Management and Technology Selection

Choosing the right technology vendors is essential for ensuring compatibility, reliability, and cost-effectiveness. Making the wrong choice can lead to integration issues, higher costs, and operational inefficiencies, which can hinder business growth.

IT consultants play a crucial role by evaluating software, cloud services, hardware, and support providers. They recommend solutions tailored to each business’s unique needs, ensuring technology investments support strategic goals and long-term success.

Actionable Tip: Maintain a vendor scorecard to regularly assess performance, pricing, and support quality.

Change Management and Employee Training

Implementing new technology can disrupt business operations if not properly planned. Unexpected downtime, confusion, or workflow interruptions can impact productivity and client satisfaction.

IT consulting includes change management strategies to prepare teams for system updates, migrations, or new workflows. These strategies help employees adapt smoothly, minimize disruption, and ensure that technology investments deliver their intended benefits.

Industry-Specific IT Strategies

Different industries have unique IT needs that require specialized strategies. Healthcare organizations, for example, must meet HIPAA requirements to protect sensitive patient data, while finance firms need to comply with PCI regulations to secure payment information.

Media companies, on the other hand, rely on high-performance networks and storage solutions to deliver content efficiently and reliably. Tailored IT strategies ensure that businesses across all sectors can maintain compliance, optimize operations, and support growth effectively.

Common Challenges LA Businesses Face Without IT Consulting

Many Los Angeles businesses struggle to keep pace with rapidly evolving technology. Limited internal IT resources, tight budgets, and a lack of strategic planning often result in reactive decisions that increase costs and operational risks.

Hybrid networks, multiple cloud platforms, and outdated legacy systems further complicate IT management. Without a proactive approach, businesses risk downtime, inefficiencies, wasted investment, and missed growth opportunities.

Actionable Tip: Conduct a quarterly IT assessment to identify gaps and inefficiencies before they impact operations.

Trusted IT Consulting Partner for Los Angeles Businesses

GenCare is trusted by Los Angeles businesses for its local expertise and comprehensive IT consulting services. We understand urban infrastructure challenges, regulatory requirements, and the competitive pressures Los Angeles companies face.

Our managed IT services include IT roadmaps, budgeting guidance, scalability planning, technology assessments, cybersecurity, vendor management, and change management. Our proactive approach reduces downtime, optimizes IT spending, and positions businesses for long-term growth.

Smarter IT Consulting for Los Angeles Businesses

GenCare helps Los Angeles businesses tackle IT challenges with smart, tailored solutions. Our approach keeps operations efficient, secure, and worry-free, allowing you to focus on growth and success.

Customized IT Solutions – Through our IT consulting, we develop technology strategies that fit your business. Every system, software, and process is designed to maximize efficiency, reliability, and long-term value.

Local Expertise – Our team understands the unique needs of Los Angeles businesses. We provide solutions that align with local operations, infrastructure, and growth goals, ensuring technology supports your business objectives.

Proactive Onsite and Remote Support – We monitor and maintain systems to prevent issues before they impact operations. Support is available both remotely and onsite, ensuring that your technology is always running smoothly.

Clear Communication – Transparency is at the core of our IT consulting. Los Angeles businesses stay informed about projects, updates, and technology decisions every step of the way.

Proactive Cybersecurity – We implement advanced protection measures to secure networks, devices, and data. Our IT consulting reduces the risk of cyber threats and helps maintain business continuity.

Scalability– Our solutions are designed to grow with your business. Systems, networks, and cloud solutions scale seamlessly, so your technology evolves alongside your expansion.

Strategic Planning – We help Los Angeles businesses plan and execute technology projects effectively. This ensures initiatives are aligned with business goals and deliver long-term success.

Get IT Consulting Services in Los Angeles Today

Technology is essential to business growth, but only when managed strategically. At GenCare, we provide IT consulting services for Los Angeles businesses, including roadmaps, budgeting, scalability planning, vendor management, cybersecurity, and hands-on implementation.

Partnering with us ensures technology investments deliver operational efficiency and future readiness. Schedule a call today to plan your IT strategy and drive sustainable growth.

Jeff is the Sales VP for GenCare, an IT Managed Service Provider for businesses with 25-300 employees in LA. As the Sales VP, he works from the existing systems to build strategic IT plans that include core systems like email, servers, computers, and firewalls.  Those plans include security, support, and budgets.  They're brought to life by the capable team of 18+ GenCare engineers, delivering for clients in the manufacturing, non-profit, healthcare, and legal sectors. 

Jeff earned his bachelor's degree in History from UC Berkeley. He has been in the IT industry since 2012. 
 Outside of work, he enjoys coaching a youth basketball team, meeting new people at Cars & Coffee events, and playing guitar.  He lives in Glendale with his dog, Bonnie.

Jeff Baker

Jeff is the Sales VP for GenCare, an IT Managed Service Provider for businesses with 25-300 employees in LA. As the Sales VP, he works from the existing systems to build strategic IT plans that include core systems like email, servers, computers, and firewalls. Those plans include security, support, and budgets. They're brought to life by the capable team of 18+ GenCare engineers, delivering for clients in the manufacturing, non-profit, healthcare, and legal sectors. Jeff earned his bachelor's degree in History from UC Berkeley. He has been in the IT industry since 2012. Outside of work, he enjoys coaching a youth basketball team, meeting new people at Cars & Coffee events, and playing guitar. He lives in Glendale with his dog, Bonnie.

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Frequently Asked Questions

How do we get support?

By email or phone

How quickly do you respond?

15 minutes

Oh yeah, can you prove it?

Are you serious about getting fast IT support and resolving your issues faster than your current MSP?  We can work with you.  Our busiest deadline-driven customers are the ones that stick with us the longest. 1/3rd of our reviews on Clutch highlight fast response as their #1 reason for choosing GenCare.  The other 2/3rds talk about the things we achieve once we’ve shown up.

Will you come onsite?

Yes. 7.1% of our support tickets were closed onsite at Glendale businesses last year.  Every contract includes onsite IT support in LA.

What’s off the table completely?

Thanks to our insurance company, we won’t work on ladders, in attics, or move your furniture.

Experience IT Services Built on Partnership and Trust

GenCare is more than an IT provider—we're your dedicated partner, committed to your success. With our employee-owned team, proactive support, and 111% satisfaction guarantee, your business receives IT services designed for long-term stability and growth.

Call (818)-492-9962 today or fill out the form below to schedule your appointment and experience a real partnership in IT.