Sales Inquiries: (855) 634-5557
Helpdesk: (818) 249-1963
Your Glendale Managed Service Provider, One Accountable Team
For Glendale and California Businesses
GenCare is the managed service provider Glendale businesses lean on when they want a single partner who owns the result, not a vendor who closes tickets and walks away.
Talk to a Glendale IT Partner
Schedule a 15-minute call to figure out if we're a good fit for your business.
Your Glendale IT Department, Owned and Operated by People Who Answer for It
Todd Withers
President
Veronica Place
Account Manager and Co Owner
Herb Meyerowitz
Sr. Director of Technical Services
Nick Wilsey
Sales Account Manager
John D
Onsite Tech
Charles Chiu
Director of Technical Services
Jeff Baker
Sales VP
Oscar Martinez
Senior Systems Engineer
Jimmy Cheng
Senior Systems Engineer
Mauricio Vazquez
Sales Account Manager
Gaurav Bhatia
Senior Project Engineer
Todd Withers
President
Veronica Place
Sales Account Manager
Herb Meyerowitz
Sr. Director of Technical Services
Nick Wilsey
Sales Account Manager
John D
Onsite Tech
Charles Chiu
Director of Technical Services
Alisa Hovakimyan
Accounting Manager
Jeff Baker
Sales VP
Oscar Martinez
Senior Systems Engineer
Jimmy Cheng
Senior Systems Engineer
Mauricio Vazquez
Sales Account Manager
Why Businesses Choose GenCare IT Services
111% Satisfaction Guarantee
We stand behind our outsourced IT support services with a 111% money-back guarantee, ensuring zero financial risk.
Employee-Owned, Client-Focused
Our dedicated IT team prioritizes long-term partnerships, delivering personalized outsourced IT support tailored to your needs.
Seamless, No-Overlap Transitions
Switching outsourced IT support companies is hassle-free with our structured process, ensuring no overlap in MSP billing.
Committed to Strong Partnerships
We build lasting relationships through reliable outsourced IT support, ensuring your business always has a trusted technology partner.
“Special thanks to Steven, who always finds a solution to the many computer issues I've experienced. I'd recommend him to anyone and everyone.”
RITA LILLY
California
"He was extremely helpful and gave me additional advice to change all of my passcodes and a great website to help with that - love your company btw"
JOANNE LALONE
California
Jeff Baker
Vice President
What is a managed service provider, and what does one do in Glendale?
A managed service provider (MSP) takes ownership of your technology so your team does not have to. Instead of calling a different vendor every time something breaks, you get one provider running your network, security, cloud, and help desk as a single system, for a predictable monthly fee.
GenCare is that local IT company for Glendale, based here at 3524 Ocean View Blvd and working with local businesses every day. A vendor answers the ticket you filed. A provider makes sure the ticket never had to exist, and owns the result either way.
Why Glendale businesses choose GenCare as their IT provider
Local matters, but it is not the whole story. These are the promises a Glendale business can hold us to.
111% Satisfaction Guarantee
Backed by a 111% money-back guarantee. Zero financial risk in switching, and no way to get stuck with us.
Employee-Owned, Accountable by Design
Our team owns the company, so they own your outcome. A partner in the long game, not a vendor chasing tickets.
Switch Without the Overlap
Changing providers is where most businesses get burned. Our transition means no double billing and no coverage gap.
Built for the Long Haul
We are not here to win a quarter. One trusted provider, always on the hook for your Glendale business.
471
projects completed
100%
employee-owned
180
years combined tenure
278
active clients
What Glendale clients say about working with us
We are the most-reviewed MSP in the Glendale map pack, with 155+ reviews. Hear it from the businesses we run IT for, in their words.
Peace of Mind at a Cost-Effective Flat Monthly Fee
Great instructions over the phone! Thank you GenCare for great service and getting my computer working again!
MARIA GONZALEZ
California
A Trustworthy, Transparent Partner
Johnny helped me after hours deal with what I thought was an emergency as I thought my computer was hacked. turns out it wasn't and all files were safe, but his attention to detail and compassion for my situation was appreciated. thank you johnny for making sure all is ok with my files!!
DAPHNA GERENDASH
California
One of the Best Companies Around
He was extremely helpful and gave me additional advice to change all of my passcodes and a great website to help with that - love your company btw
JOANNE LALONE
California
Your Glendale IT Department for
Fully Managed Support
An employee-owned team manages your network, security, cloud, and support as one connected system, giving you a full IT department without the payroll.
A managed service provider is defined by what it owns, not what it quotes, so here is everything we take off your plate. Our Glendale IT services work together to deliver comprehensive IT management tailored to your business needs.
We design, monitor, and maintain your entire network so it stays fast, secure, and dependable day to day. When performance dips, we have usually caught and fixed it before anyone on your team even notices.
We run layered defense that is actively watched and kept current, not installed once and then left alone. You get protection that holds up against today’s threats, with real monitoring and response standing behind it.
We manage and secure your cloud environment and Microsoft 365 as one integrated system. From licensing and access to cloud migration and Azure consulting, we handle the details so your team can simply log in and work.
We configure, monitor, and regularly test your backups, so a restore actually works on the day you need it. If the worst happens, you have a proven way back to running, not just a hopeful one.
Your staff reaches a real help desk by phone, email, or portal, with a 15-minute initial response target. Every issue is owned and tracked through to resolution, not bounced around or quietly left sitting open.
Proactive Monitoring and Maintenance
We watch your systems around the clock and handle patching, updates, and the small fixes before they grow. Most problems are solved quietly in the background, well before they ever reach your morning.
We configure, monitor, and regularly test your backups, so a restore actually works on the day you need it. If the worst happens, you have a proven way back to running, not just a hopeful one.
Compliance Support
We build and maintain the documentation, controls, and reporting that your industry and insurers require. When a client or auditor asks how your data is protected, the answers are ready, current, and defensible.
Vendor Management
We own the relationships with your other technology vendors, from your internet provider to your core software. You stop being the middleman chasing support tickets, because handling them is now squarely our job.
We also set up and provide IT support in Glendale for your business phones and manage your SharePoint environment as part of the same plan, so nothing important sits outside the system we run. For the full breakdown of day-to-day delivery and pricing, see our managed IT services offerings in Glendale.
Take control of your IT with a trusted partner who guarantees results.
Schedule a 30-minute call today and discover how our no-risk IT services can transform your business.
Are You Struggling With Outsourced IT Support That Don’t Prioritize Your Business Needs?
If You're Fed Up with IT (and IT Companies),
We Understand Why
Technology should support your success, not slow you down. If constant IT issues, unresponsive support, or outdated systems are holding you back, it’s time for a change. You need an outsourced IT support partner in Glendale that understands your business and delivers proactive solutions.
Jeff Baker
Vice President
Why Settle for Outsourced IT Support That Ignores Your Challenges and Leaves You Frustrated?
Your Glendale business deserves outsourced IT support that prioritizes partnership, responsiveness, and long-term success. If you're tired of waiting for support, dealing with unexpected downtime, or struggling with unreliable providers, GenCare offers a seamless, risk-free transition backed by our 111% satisfaction guarantee and a team committed to your success.
Take control of your IT with a trusted partner who guarantees results. Schedule a 30-minute call today and discover how our no-risk outsourced IT support services can transform your business.
40 Years of IT, Now in Glendale’s Corner
Four decades of running technology for businesses, brought to a local team your Glendale company can reach in minutes. Experience you can lean on, close enough to show up.
How the GenCare partnership actually works
Owning an outcome is a process, not a slogan. Here is the model behind it.
Jeff Baker
Vice President
Discovery Call
Your environment, risks, and business goals are mapped before anything is touched. You get a clear picture of where you stand and what it will take to get where you want to be.
Stabilize
Open security gaps are closed, recurring issues are fixed, and your systems are brought to a known-good baseline. This is where the daily fire drills stop.
Manage
Everything is run as one system, monitored and maintained, with a help desk your team can actually reach. Predictable monthly cost, predictable results.
Advise
Regular meetings are held to plan, budget for what is coming, and make technology a lever for the business instead of a line item you dread.
Jeff Baker
Vice President
our satisfied customers:
Satisfied Customers
Schedule an Appointment Today
What you get with GenCare that a break-fix vendor cannot offer
At GenCare, our values show up in the everyday work. Businesses across Southern California trust us as their IT services company because we pair reliability and security with practical, client-first support built for the long run.
| A local team
The same Glendale faces who know your environment, not a rotating queue of strangers.
| Single-owner accountability
One provider owns the whole stack, so no problem ever lives in the gap between two vendors.
| 15-minute response target
Help desk requests get an initial response in 15 minutes, not an auto-reply and a wait.
| Predictable monthly cost
Management is a flat monthly fee, not a surprise invoice after every outage.
| Security that stays maintained
Your defenses are watched and updated continuously, so protection never quietly ages out between projects.
| Employee-owned commitment
The people running your IT have a stake in the company, which means a stake in keeping you.
Glendale industries we support
Every industry carries its own compliance load and its own definition of downtime. We tailor the management plan to the field you are in.
Professional services: Law, accounting, and consulting firms that live or die by uptime and confidentiality.
Healthcare and dental: Practices that need HIPAA-aligned systems and support that does not stall the front desk.
Property management and real estate: Distributed teams and properties kept connected and secure.
Nonprofits: Lean budgets that still need enterprise-grade protection and reliability.
Finance and insurance: Regulated environments where security and documentation are not optional.
Manufacturing and logistics: Floor and office systems kept running as one dependable network.
Schedule an Appointment Today
Client Success Stories
What Our Clients Say About Us
See the impact of working with a trusted IT Services Company through our case studies and hear directly from the clients we serve in the testimonials below.
We were there when this law firm needed help
We helped this furniture company build something different
Our bid was accepted to support this auction company
The More You Know...
Stay informed with expert insights on IT services in Glendale, cybersecurity, cloud solutions, and business technology trends. Our blog helps you navigate challenges, optimize efficiency, and strengthen your IT partnership with proactive strategies and real-world solutions.
The Truth About Shadow IT
Not every cyber risk comes from the outside. Some walk right in the front door ... in the form of tools, apps, and devices your own employees are using without asking. It’s called shadow IT. And it’s ... ...more
Protect Your Business
January 06, 2026•3 min read
YOU Are The Hacker’s Shortcut In
Hackers don’t need to break into your systems.. they can talk their way in. Here’s how social engineering works, the tricks cybercriminals use, and the steps we take to stop them. ...more
Protect Your Business
October 14, 2025•3 min read
The Costliest Cyber Fails in History
Cyber disasters often start small, like a missed update, a click, or a tiny mistake. The difference between a close call and a catastrophe is proactive protection. Here’s how we prevent real-world cyb... ...more
Protect Your Business
October 10, 2025•3 min read
Managed service provider FAQs
What is a managed service provider?
A managed service provider, or MSP, is a company that takes full ownership of your IT, network, security, cloud, backups, and support, and runs it as one system for a predictable monthly fee. Instead of calling different vendors when things break, you have one accountable partner. GenCare is that provider for Glendale businesses.
What is the difference between an MSP and an IT company?
Most “IT companies” sell you projects and bill you when something breaks. A managed service provider is the model where one partner manages everything continuously and owns the outcome. GenCare works as a true MSP: ongoing management, not one-off fixes.
Are IT services the same as managed services?
Not quite. IT services are the individual things that get delivered, help desk, security, cloud setup. Managed services is the model where a provider owns and runs all of them together for you. If you want the delivery and pricing details, see our managed IT services in Glendale.
How much does a managed service provider cost in Glendale?
Most Glendale MSPs price per user or per device, per month, so your cost scales with your team. GenCare builds a plan around your actual environment and gives you a flat, predictable monthly number before you commit.
Do you only work with businesses in Glendale?
Glendale is our home base, but we support businesses across the surrounding area too. See the full list of areas we serve.
How fast do you respond when something goes wrong?
We hold a 15-minute initial response target on help desk requests, and because we are local to Glendale, on-site help is close when a problem needs hands on hardware.
Experience IT Services Built on Partnership and Trust
GenCare is more than an IT provider—we're your dedicated partner, committed to your success. With our employee-owned team, proactive support, and 111% satisfaction guarantee, your business receives IT services designed for long-term stability and growth.
Call (855) 634-5557 today or fill out the form below to schedule your appointment and experience a real partnership in IT.
