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Average time to complete: 2-3 minutes

Our GenCare PLUS* support program combines the personal connection our clients want with the results they need.

Monthly service includes:

  • Help Desk Support for your company’s users (M-F 6a-6p)
  • Remote & On-Site support (based in Los Angeles)
  • Primary Technician assigned to maintain your IT systems
  • Automated security patching and anti-virus for your computers & servers
  • Dedicated Account Manager to be your main point of contact
  • Monthly reporting, IT strategy reviews, and upgrade roadmap
  • Labor Rate Discount on Projects

*GenCare PLUS requires a 90-day commitment to start, with a month-to-month thereafter. Projects to install new hardware/software/services are not included in the monthly service fee. One-time New Client Onboarding fee, some other terms apply.

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