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Our GenCare PLUS* support program combines the personal connection our clients want with the results they need.
Monthly service includes:
- Help Desk Support for your company’s users (M-F 6a-6p)
- Remote & On-Site support (based in Los Angeles)
- Primary Technician assigned to maintain your IT systems
- Automated security patching and anti-virus for your computers & servers
- Dedicated Account Manager to be your main point of contact
- Monthly reporting, IT strategy reviews, and upgrade roadmap
- Labor Rate Discount on Projects
*GenCare PLUS requires a 90-day commitment to start, with a month-to-month thereafter. Projects to install new hardware/software/services are not included in the monthly service fee. One-time New Client Onboarding fee, some other terms apply.
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