Start - GenCare

Step 1 of 12

Hello!

What type of IT services are you looking for?*

Business IT services for my company

Consumer IT service for an individual

Sorry, but we do not provide IT services for residential consumers or individuals. GenCare may not be a good fit for you.

Industry

What does your company do?*

ex: Finance, Legal, Manufacturing, Non-profit

My company is:*

Reason(s) for inquiry

Why are you reaching out to us today?

We are dissatisfied with our current IT provider’s level of service

We think that our current IT provider is too expensive

We have outgrown our current IT provider

We lack internal IT expertise at our company

We have an IT problem that is causing significant down-time

We need help with a complex IT project

Check all that apply

Tell us more:

(Optional)

Thanks

Next, we need to know about the size of your IT environment.

Be sure to enter accurate quantities in the steps ahead. We will calculate your monthly IT services estimate based on the numbers you provide.

Users

Enter the number of USERS at your company:*

Any person (in-office or remote) who uses a company computer system should be counted as a User.

Computers

Enter the number of DESKTOP computers in use at your company:*

Desktop computers typically have an external monitor, keyboard, and mouse.

Enter the number of LAPTOP computers in use at your company:*

Laptop computers are portable, and have a built-in screen, keyboard, and touchpad.

What type(s) of computers are in use at your company?*

Microsoft Windows PC

Apple Macintosh

Other

Servers

Enter the number of SERVER computers (on-premises) in use at your company:*

On-premises server computers are physically located in your office. If your organization operates 100% on cloud servers, enter “0”.

Sites

Enter the number of SITES (locations) your company operates:*

Sites should include any office buildings where your company’s IT infrastructure is physically located.

User Support & Help Desk

Which User Support & Help Desk services does your company need?*

Remote support & remediation

On-Site support & remediation

Emergency support & remediation

Off-hours support & remediation

Check all that apply. Our Help Desk is available M-F 6a-6p via email or phone. Most IT issues are resolved Remotely, while some require an On-Site visit to fix the problem. Emergency and Off-hours support services are available for an additional fee, and are not included in this estimate.

About you

What is your name?*

First Last

What is your job title?*

ex: Operations Manager, CFO, Executive Assistant

About you (continued)

What is your email address?*

Enter Email Confirm Email

What is your phone number?*

Enter the best phone number to reach you during business hours.

You're almost done!

Please complete the fields below, then click “Submit”.

Terms & Privacy Policy*

I agree to the Terms & Privacy Policy

By selecting “Submit Request for Estimate”, you agree that the information submitted via this form is accurate to the best of your knowledge. You understand that your actual Monthly Total may be higher or lower than your quoted estimate, and that your premium may be adjusted based on updated accurate information about your IT environment. You agree that a GenCare representative may contact you using the information you provided on this form in accordance with our Privacy Policy (https://gencarenow.com/privacy). GenCare will not share your information with 3rd parties. You may opt out of communications with GenCare at any time.

This field is hidden when viewing the form

Monthly Total (Estimate)

HIDDEN FIELD normally, not visible on public-facing form. Calculated from User, Computer, Server, and Sites quantities, then emailed to the customer via merge tag.

This field is hidden when viewing the form

New Client Onboarding Fee (Estimate)

HIDDEN FIELD normally, not visible on public-facing form. Calculated from Site quantity, then emailed to the customer via merge tag.

Click “Submit Request”, and wait a few seconds for the form to process. Do NOT refresh this page or click your browser’s back button.

Comments

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